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Visual Comfort & Co is a premier lighting company that supply high quality light fixtures. They have an extensive range of products to choose from and are known for their excellent design, quality and customer service.
Orange Lighting is a long-standing authorised distributor and dealer of Visual Comfort lighting in the UK and EU, specialising in trade lighting supply to the interior design community.
We offer a generous Visual Comfort trade program for design professionals and welcome all enquiries if your primary income is related to the design profession.
You can apply to be a part of the trade program to start receiving a trade discount with full professional lighting support here, email or even better call and discuss with us your project.
If you need to get in touch with Visual Comfort directly, there are a few ways to do so:
If your support enquiry is originating from the USA, your inquiry should be directed to Visual Comfort & Co. The head offices are in Houston, Texas.
If your support enquiry is from the UK or mainland Europe, your enquiry should be directed to Visual Comfort Europe. The office and warehouse are based in the UK.
You can contact Visual Comfort by phone, email, mail and social media. Their customer service team is available Monday-Friday 9am-5pm EST & GMT.
The contact number to use should be directed to where your purchase originated and so is country specific.
UK & EU: +44 (0)1903 204411
USA: +1 713 686 5999
The customer service teams are there to support your enquiry via the relevant help centre.
UK & EU: customerservice.eu@visualcomfort.com
USA: customerservice@visualcomfort.com
Visual Comfort have a Twitter account but it may not be set up to quickly reply to any enquiry, so it is better to make contact via your seller or direct via email or phone.
Twitter: https://twitter.com/visual_comfort
@Visual_Comfort
Another way to get in touch with Visual Comfort is by sending them a message on their Facebook page.
Facebook: https://www.facebook.com/VisualComfort
You can also fill out this form on their website and someone from customer service will get back to you: https://www.visualcomfort.com/contact/
If you need to write to Visual Comfort, the corporate mailing address is:
Visual Comfort & Co.
20400 Northwest Lake Drive
Houston, TX 77095
USA
If you are in Europe and need to write to Visual Comfort, the mailing address is:
Visual Comfort Europe Ltd
Units L-M Downlands Business Park
Worthing
West Sussex. BN14 9LA
UK
If you need to file a warranty claim or have any questions regarding a product, the route for a claim begins with the distributor or seller that sold the lighting.
Please feel free to contact customer support directly with any warranty questions using your preferred choice of communication.
If you have a complaint about a product or service from Visual Comfort, the best way to start is by contacting your seller’s customer support team.
You can also reach out directly on social media platforms such as Twitter and Facebook.
If you have a complaint or concern, you can reach out to the customer service team and email visual comfort support and they will be happy to help.
We hope this page has helped you find the Visual Comfort contact information you were looking for. If you have any other questions, please don’t hesitate to reach out to us and we’ll be happy to help.